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Cancellation Policy

Cancellation Policy & Fees We ask that at least 48 hours' notice be given for appointment reschedules/cancellations. Rescheduling requests or cancellations within 48 hours of the scheduled appointment time, including unattended sessions (“no show, no notice”), will result in a full-fee charge with no refunds. We do understand that scheduling adjustments are necessary at times. We reserve a time commitment exclusively for you; therefore your session time may be lost. If you are late for a session by 10 minutes or more, you may be asked to reschedule a session. Out of respect for our staff we ask that you please contact them to cancel/reschedule an appointment as soon as it becomes necessary. Our coaches take extra time to pray and prepare prior to each individual session. In an effort to serve as many people as possible, and out of respect for your coach's time, if you cancel, reschedule, or no-show more than 3 appointments within a 60-day period we will ask you to pay the market rate of $145.00 per session to continue. For coaching to be effective it takes commitment, more than three missed appointments in a 30-day period will result in a conversation about whether or not you are ready for the commitment to coaching through Sacred Tree. We look forward to working with you!

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